Privacy Policy

Privacy Policy

This privacy policy (“policy”) will help you understand how the Hamilton Business Improvement District – BID (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.hamiltonourtown.co.uk (“website”, “service”). We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Your rights

We comply with the data protection laws in the United Kingdom and take all reasonable steps to prevent any unauthorised access to your personal data. We reserve the right to amend or modify this privacy policy at any time and any changes will be published on this website. You are entitled to ask us to remove personal information from our records: if you wish to do this then please contact us so that we may process your request.

What user data we collect

When you visit the website, we may collect the following data:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behaviour on our website.

Why we collect your data

We are collecting your data for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behaviour and personal preferences.
  • To enable you to participate in our competitions

Safeguarding and securing the data

We are committed to securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorised access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our cookie policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behaviour (analyse web traffic, web pages you spend the most time on, and websites you visit). The data we collect by using cookies is used to customise our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you. If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Analytics Data

This website uses Google Analytics and Canva Insights to allow us to monitor how users use our website. As part of this activity, if you have a Google account and have allowed Google to associate your web and app browsing history so that you may receive personalised ads then Google may collect a Google identifier which allows them to identify your Google account when you are using this website. If you require further information or wish to opt out of Google Analytics Remarketing and Advertising Reporting Features then please visit Google’s currently available opt-outs.

Links to other websites

Our website contains links that lead to other websites. If you click on these links we are not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

 

Your personal data

Your data may be used by the Data Processor (where your data is being collected through the Wi-Fi service), us, the Data Controller and no one else. The only eventuality where we share data is when it is provided to regulatory bodies under a legal obligation to protect our own legal rights, if someone’s safety is at risk or if there is a security risk to others. We do not share or sell your data to any third party.

You can access your data (used when signing in to the Wi-Fi service) at any time via your Profile Portal. Beyond this, you can request the data we hold on you at any time by contacting the Data Controller as detailed above.

 

Get in touch

If you have any concerns or question’s please get in touch with the BID manager at malcolm.thomasharley@hamiltonbid.org or call the office on 01698 453352.